Features
Every screen.
This page is organized the way the product is. Every section below is a real screen your team will use, shown as it looks in the dashboard.
One async scriptYour AI provider keyExportable conversations
The map
Ten screens.
In the order they sit in the dashboard sidebar. Scroll through them, or pick one from the list that follows you down the page.
01 · Conversations
One inbox.
Every conversation from every workspace you can see, in one live inbox. Maya answers what your documents cover; the rest arrives with a brief, routed to the right group.
- Routing groups
- Internal notes
- CSAT on every thread
02 · Analytics
Six numbers.
Every metric ships with a sparkline and a period-over-period change across 7, 30 or 90 days, including tokens per conversation, so the AI bill you pay your provider stays visible.
- Sparkline + change on every metric
- 7 / 30 / 90-day periods
- Token spend stays visible: you pay your provider, not a markup
03 · Knowledge
Your knowledge.
Point a scan at your site, approve what it recommends, and watch each source move from discovered to indexed. Nothing enters the AI’s knowledge without you saying so.
- Scan scope: recommended, one section, or the whole site
- Per-source status with error text and one-click reindex
- You approve every source before it answers
04 · Canned replies
Saved answers.
A snippet library for the answers you keep retyping, one slash away in the composer, with usage counts so you know which ones earn their place.
- Insert in composer
- Usage metrics
05 · AI settings
Your key.
Your provider, your key and your model, encrypted at rest. A readiness probe checks the key, embeddings and knowledge before a single visitor sees an answer.
- 5 providers
- Readiness probe
- Encrypted at rest
06 · Skills
Brand voice.
Tone, length and language as settings, not prompt engineering. Required skills apply to every answer, whoever is on shift.
- Tone & length
- Required guardrails
- Prohibited phrases
07 · Widget
Your widget.
Theme it, place it and schedule it, with a live preview. Paste this before </body> on every allowed site.
- Visibility rules
- Office hours
- Live preview
08 · Site keys
Exact origins.
Each key works only on the exact origins you allow, and signed visitor identity lets verified customers skip the order-number questions.
- Origin allowlist
- Verified visitors
09 · API & webhooks
Signed events.
Scoped tokens, signed webhooks and delivery replay, so your systems hear about every conversation and catch up after downtime.
- REST + GraphQL
- Signed webhooks
- Event replay
10 · Team
Two roles.
Owners and agents, nothing more. Invitations by email, and public display names so visitors see a person, not an account.
- Invitations
- Two roles only
One line.
One line on the site. The whole support loop behind it.
Start with one workspace for one launched site. Add another when you need it. Workspace-scoped data, exportable conversations, and your provider key stays encrypted.