Store, answered.

The support inbox that lives on your store. Paste one script in theme.liquid. DoorWick does two jobs: it answers from your FAQ, returns, and shipping pages, with citations. And you step in when it matters.

Create an account See pricing

$39/workspace. Not a Shopify app.

Two jobs.

Your pages.
Shipping, returns, sizing, store policy, cited from what you already published. Connect the store and order status too: verified customers just ask, anyone else gives the order number and checkout email.
Your people.
Refunds, cancellations, address changes, anything with money or judgment in it. The thread lands in your inbox, conversation intact.

One shopper, start to finish.

Shopper
How long does shipping to Canada take?
Maya · Answering
3–7 business days, tracked.
Cited from the shipping page you already published.
Shopper
Where’s my order?
Maya · Checking
It shipped yesterday.
Verified customers just ask; anyone else gives the order number and checkout email.
Shopper
Does the clay one come in medium?
Maya · Showing
It does. $128, and it’s in stock. Want me to add it?
PlannedShopify product cards and a cart the shopper confirms.
Shopper
Can I get a refund on the last one?
Handed over
Refunds go to a person. Priya is joining.
Anything with money or judgment in it lands in your inbox, conversation intact.

Not for.

A Shopify app or App Store listing
A contact center
A store with nothing written down
Unattended refunds or cancellations

Install.

Paste this in theme.liquid before </body>. Allow your store domain. Then create a workspace.

<script async
  src="https://chat.doorwick.com/widget.js?v=3"
  data-site-key="ck_your_site_key">
</script>

Price.

$39/workspace a month, or $390 a year. One workspace = one site = one bill. Unlimited operators. Your model key.

This page is https://doorwick.com/for/shopify

Try it first.

Create an account, paste the script, point it at your FAQ and policies, try it before you pay.